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Legal

The short version: we store only what the app needs, share it only with your family, never sell it and delete it when you delete your account.

Privacy Policy

Last Updated: September 27, 2026

Effective Date: September 27, 2026

1. Introduction

KnowHouse Application is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you use our mobile app, our website (getknowhouse.com) and related services.

By downloading, installing, or using KnowHouse, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

2. Information We Collect

Account Information

  • Email address
  • Password (encrypted and stored securely by Firebase Authentication; we never see it)
  • Username or display name
  • Household/family identifier (familyId)
  • User role within your household (Admin or Member)
  • Chosen avatar style

Usage Information

  • Tasks (ToDos) you create, assign, accept, decline, and complete
  • Deadlines and completion timestamps
  • Task categories and descriptions
  • Household instructions (how-tos) you create or edit
  • Points earned from completed tasks and your contributions per category
  • Household assignments and relationships
  • Leaderboard rankings and statistics
  • Task category preferences and settings

Communication Data

  • Support emails and inquiries
  • Feedback provided through the app

3. How We Use Your Information

Core Application Functionality

  • Creating and managing your household account
  • Processing task creation, assignment, and completion
  • Calculating and updating leaderboard rankings
  • Storing and retrieving your household data
  • Managing household collaboration and task sharing

Data Management

  • Automatic deletion of completed tasks 30 days after their deadline
  • Automatic deletion of unfinished tasks whose deadline has passed
  • Maintaining data accuracy and integrity
  • Processing expired task records

Service Improvement

  • Identifying and fixing bugs

4. Firebase Services

KnowHouse uses Google Firebase services to provide our app. Firebase processes your data according to Google's terms.

Firebase Authentication

  • Manages your login credentials securely
  • Stores encrypted password information
  • Handles user authentication and session management

Cloud Firestore

  • Stores all household and task data
  • Maintains your account information
  • Enables real-time data synchronization across devices

For more information about Firebase's data practices, visit: https://firebase.google.com/support/privacy

5. Data Retention

Active Account Data

  • User account information is retained until you delete your account
  • Household and task data is retained as long as your household exists

Tasks

  • Completed tasks are automatically deleted 30 days after their deadline
  • Unfinished tasks are automatically deleted once their deadline has passed
  • Task history prior to deletion is not retained

Account Deletion

  • You can delete your account at any time in the app under Profile → Delete Account
  • You can also delete it yourself on the web at https://getknowhouse.com/delete-account by signing in with your account
  • When you delete your account, all associated data is deleted from our systems

6. Data Sharing and Disclosure

Within Your Household

  • Your username, avatar, task, point, and ranking data is shared with other members of your household (family members)
  • Each member of a household can see task assignments, deadlines, instructions, and leaderboard standings

No Third-Party Sharing

  • We do not sell your personal data
  • We do not share your data with third parties outside your household
  • We do not use your data for marketing or advertising

Legal Requirements

  • We may disclose your information if required by law, legal process, or government request
  • Protection of our rights, privacy, safety, or property
  • Prevention of fraud or criminal activity

7. Data Security

Security Measures

  • HTTPS encryption for data in transit
  • Firebase's industry-standard security infrastructure
  • Secure authentication and password encryption
  • Access controls for household data

Limitations

  • While we use reasonable security measures, no system is 100% secure. We cannot guarantee absolute security of your data.

Your Responsibility

  • Maintaining the confidentiality of your login credentials
  • Keeping your password secure
  • Notifying us of unauthorized access

8. Third-Party Services

End-User must comply with applicable third party terms of agreement when using KnowHouse.

Firebase

Google Play Services

9. Our Website

Our website getknowhouse.com is hosted by Cloudflare. It does not use cookies, analytics, advertising, or tracking. Like any web server, Cloudflare processes technical data such as your IP address to deliver the pages securely. See Cloudflare's privacy policy: https://www.cloudflare.com/privacypolicy/

10. Changes to This Privacy Policy

Updates

  • We may update this Privacy Policy to reflect changes in our practices, regulatory requirements, or technical/operational improvements. The "Last Updated" date at the top shows when it last changed.

11. GDPR and CCPA Compliance

EU Users (GDPR)

  • You have the right to access, correct, and delete your personal data
  • You have the right to data portability
  • You can withdraw consent at any time
  • Contact us for GDPR-related requests

California Users (CCPA)

  • You have the right to know what personal information is collected
  • You have the right to delete personal information
  • You have the right to opt-out of data sales (we do not sell data)
  • You have the right to non-discrimination for exercising your rights
  • Contact us for CCPA-related requests

Other Jurisdictions

  • We comply with applicable data protection laws in all jurisdictions where we operate, including the Swiss Federal Act on Data Protection (FADP).

12. Contact Us

For privacy-related questions, concerns, or requests, please contact:

Email: support@getknowhouse.com

Mailing Address: KnowHouse 8055 Zurich, Zurich Switzerland

13. Legal Notice

Apple EULA Minimum Terms Compliance

For iOS users, this Privacy Policy complies with Apple's App Store Review Guidelines and minimum EULA terms:

  1. Acknowledgement: This Privacy Policy is concluded between you and KnowHouse, not with Apple. KnowHouse is solely responsible for the Application.
  2. Scope of License: The Application license is non-transferable.
  3. Maintenance and Support: KnowHouse is solely responsible for providing maintenance and support services.
  4. Warranty: KnowHouse is responsible for product warranties. Apple has no warranty obligations.
  5. Product Claims: KnowHouse is responsible for addressing claims related to the Application.
  6. Intellectual Property: KnowHouse is responsible for intellectual property infringement claims.
  7. Legal Compliance: You represent that you are not located in a U.S. embargoed country and are not on prohibited party lists.
  8. Third Party Beneficiary: Apple is a third-party beneficiary of this Privacy Policy and may enforce it.

Google Play Store Compliance

For Android users, KnowHouse complies with Google Play Store policies regarding:

  • Data privacy and security
  • Transparent data collection practices
  • User consent requirements
  • Data deletion upon account removal

14. Acknowledgment

By using KnowHouse, you acknowledge that:

  • You have read this Privacy Policy
  • You understand our data collection and usage practices
  • You agree to Firebase processing your data as described
  • You consent to automatic task deletion as described in Section 5
  • You understand data is shared within your household only
  • You accept the terms outlined in this Privacy Policy